Refund Policy

1. Refund Policy for Courses 

  • PhotoUno offers a 90% refund for students who notify us of withdrawal from a course seven days prior to the course's start date. The remaining 10% will cover administrative costs.
  • We also offer a 50% refund for withdrawals 6 days before the course is set to begin and between class #1 and #2.
  • Any refund can only be processed upon notification to PhotoUno. 
  • As of class 2 we do not provide refunds or credits. 
  • Tuition is non-transferable.
  • Once you’ve registered for a course there is a one-time transfer fee of $60 fee into another section. 
  • No course refunds will be issued after a section transfer has been granted.

Student Satisfaction Guarantee

If you are not satisfied after attending all classes of any of our 3 week, 5 week or 6 week courses we will provide you with a full refund.

2. Refund Policy for Crash Courses

  • PhotoUno offers a 90% refund for students who notify us of withdrawal from Crash Course 1 or Crash Course 2, 72 hours before the class begins. The remaining 10% will cover administrative costs.
  • After 72 hours we will provide you with a credit which you will be able to use for a future date plus a $60 transfer fee. 

3. Refund Policy for private classes

  • Due to administrative costs, PhotoUno offers a 90% refund for students who cancel their scheduled class more than 48 hours in advance.
  • Students who have registered for a private class may reschedule without any additional fees up to 48 hours in advance. 
  • There is an additional $80 fee for students that re-schedule less than 24 hours in advance.
  • There is no refund for students who cancel less than 24 hours in advance.

4. Refund Policy for outdoor classes, seminars and workshops

  • PhotoUno will provide a refund only when the event is cancelled or rescheduled by the school.

5. Refund Policy for Gift Cards

  • Non-refundable: Gift cards are non-refundable upon purchase.
  • Validity: Gift cards remain active for one year from the purchase date.
  • Class Purchase: Gift cards can be bought as a course, private class, or value. The value of the gift card at the time of purchase can be utilized to enroll in any of our classes, including both online and in-person classes, as well as private classes.
  • Credit Usage: The value of the gift card can be applied as credit toward any class or service we offer.
  • Redemption: Recipients must provide the gift card code to redeem it during registration.
  • Transferability: Gift cards are transferable but not for commercial resale.