Refund Policy
1. Refund Policy for Courses
- PhotoUno offers a 90% refund for students who notify us of withdrawal from a course seven days prior to the course's start date. The remaining 10% will cover administrative costs.
- We also offer a 50% refund for withdrawals 6 days before the course is set to begin and between class #1 and #2.
- Any refund can only be processed upon notification to PhotoUno.
- As of class 2 we do not provide refunds or credits.
- Tuition is non-transferable.
- Once you’ve registered for a course there is a one-time transfer fee of $60 fee into another section.
- No course refunds will be issued after a section transfer has been granted.
Student Satisfaction Guarantee
If you are not satisfied after attending all classes of any of our 3 week, 5 week or 6 week courses we will provide you with a full refund.
2. Refund Policy for Crash Courses
- PhotoUno offers a 90% refund for students who notify us of withdrawal from Crash Course 1 or Crash Course 2, 72 hours before the class begins. The remaining 10% will cover administrative costs.
- After 72 hours we will provide you with a credit which you will be able to use for a future date plus a $60 transfer fee.
3. Refund Policy for private classes
- Due to administrative costs, PhotoUno offers a 90% refund for students who cancel their scheduled class more than 48 hours in advance.
- Students who have registered for a private class may reschedule without any additional fees up to 48 hours in advance.
- There is an additional $80 fee for students that re-schedule less than 24 hours in advance.
- There is no refund for students who cancel less than 24 hours in advance.
4. Refund Policy for outdoor classes, seminars and workshops
- PhotoUno will provide a refund only when the event is cancelled or rescheduled by the school.
5. Refund Policy for Gift Cards
- Non-refundable: Gift cards are non-refundable upon purchase.
- Validity: Gift cards remain active for one year from the purchase date.
- Class Purchase: Gift cards can be bought as a course, private class, or value. The value of the gift card at the time of purchase can be utilized to enroll in any of our classes, including both online and in-person classes, as well as private classes.
- Credit Usage: The value of the gift card can be applied as credit toward any class or service we offer.
- Redemption: Recipients must provide the gift card code to redeem it during registration.
- Transferability: Gift cards are transferable but not for commercial resale.